Privacy Policy

Within the framework of the concerning regulation of Law no. 6493, TURK Elektronik Para A.Ş., with its user satisfaction and safety-oriented service principal, takes the necessary measures to ensure the privacy and safety of user details at the utmost level as regards to the acts of issuing electronic money and accordingly applies the following points on the website and internet branch ( of the institution.

In order to improve your user experience, your personal data collected through the website of our organization only for product and service application/use, to enable you to benefit from electronic money services and to improve your usage experience and to personalize the services provided by TURK Elektronik Para A.Ş. Your profile photo is taken if you prefer to upload your photo. All kinds of transactions related to the issuance of electronic money can be made using this user information or existing registered information.

Your personal data may be processed within the framework of the Law No. 6698 Personal Data Protection Law ('KVKK'), Law No.6496 Payment and Security Settlement Systems, Payment Services and Electronic Money Institutions, Personal Data Protection Authority regulations and in accordance with the relevant legislation. Our organization takes technical and administrative measures to ensure the appropriate level of security in order to prevent unlawful processing of your personal data.

All kinds of personal data requested through the website or Internet banking for the use of products and services or data that exists in the Institution’s system which could be viewed from the Internet branch will under no circumstances be shared with third parties without the consent of users. User details can only be shared upon request with public enterprises and authorities holding the authorization to access user details in compliance with Law no. 6698 on the Protection of Personal Data.

The access of third parties to the information entered by users through the website and internet branch has been prevented. By maintaining information security infrastructure at the security level, we have taken the necessary precautions for the purpose of protecting the personal data of users

Our Institution receives assistance from different institutions in cases considered necessary and Law No. 6493 ensures that these institutions act in accordance with the privacy standards and conditions of our Institution.

No liability can be imposed, no fault can be attributed to our Institution regarding the safety and privacy of the links provided through our Institution for accessing other websites. Our Institution is not responsible for the material/moral losses encountered on these websites.

Copyright in regards to the information, materials found on the website and the regulation them belongs to TURK Elektronik Para A.Ş. Copyright, brand, patent and all other intellectual and industrial property rights regarding information and materials found on the website that exist outside the materials belonging to third parties belongs to our Institution or to the real and legal entities designated by our Institution.

Logging onto our website means that the conditions mentioned above are accepted, our Institution reserves the right to change and update the terms and conditions indicated in this legal disclaimer without pre-notification.

Best Regards,

TURK Elektronik Para Inc.

Contact Details
General Directorate Address: Prof. Dr. Ahmet Taner Kışlalı Mah. Alacaatlı Cad. On Ev Sitesi No:2 Çayyolu - Yenimahalle / ANKARA
Phone: 0850 988 88 88

Authorized Audit Authority
Banking Regulation and Supervision Agency (BRSA)
Address: Büyükdere Cad. Şerbetçi İş Merkezi No: 106 Esentepe - Şişli / İSTANBUL
Phone: 0212 214 50 00

Authorized Audit Authority
The Central Bank of the Republic of Türkiye (CBRT)
Address: Hacı Bayram Mah. İstiklal Cad. No:10 06050 Ulus Altındağ Ankara
Phone: 0312 507 50 00

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