Agreements and Policies

Within the framework of the concerning regulation of Law no. 6493, TURK Elektronik Para Inc., with its user satisfaction and safety oriented service principal, takes the necessary measures to ensure the privacy and safety of user details at the utmost level as regards to the acts of issuing electronic money and accordingly applies the following points on the website and internet branch ( of the institution.

User details are requested on the website only for the application to/use of product and service. By means of asking for user details or using the existing recorded details, all kinds of transactions pertaining to the issuance of electronic money can be conducted through the internet branch.

All kinds of personal data requested through the website or internet banking for the use of product and services or data that exists in the Institution’s system which could be viewed from the internet branch will under no circumstances be shared with third parties without the consent of users. User details can only be shared upon request with public enterprises and authorities holding the authorization to access user details in compliance with Law no. 6698 on the Protection of Personal Data.

The access of third parties to the information entered by users through the website and internet branch have been prevented. By maintaining information security infrastructure at the most securest level, we have taken the necessary precautions for the purpose of protecting the personal data of users.

Our Institution receives assistance from different institutions in cases considered necessary and Law no. 6493 ensures that these institutions act in accordance with the privacy standards and conditions of our Institution.

No liability can be imposed, no fault can be attributed to our Institution regarding the safety and privacy of the links provided through our Institution for accessing other websites. Our Institution is not responsible for the material/moral losses that can be encountered on these websites.

Copyright in regards to the information, materials found on the website and the regulation of them belongs to TURK Elektronik Para Inc. Copyright, brand, patent and all other intellectual and industrial property rights regarding information and materials found on the website that exist outside the materials belonging to third parties belongs to our Institution or to the real and legal entities designated by our Institution.

Logging onto our website means that the conditions mentioned above are accepted, our Institution reserves the right to change and update the terms and conditions indicated in this legal disclaimer without pre-notification.

Best Regards,

TURK Elektronik Para Inc.

Contact Details
General Directorate Address: Prof. Dr. Ahmet Taner Kışlalı Mah. Alacaatlı Cad. On Ev Sitesi No:2 Çayyolu - Yenimahalle / ANKARA
Phone: 0850 988 88 88

Authorized Audit Authority
Banking Regulation and Supervision Agency (BDDK)
Address: Büyükdere Cad. Şerbetçi İş Merkezi No: 106 Esentepe - Şişli / İSTANBUL
Phone: 0212 214 50 00

Authorized Audit Authority
The Central Bank of the Republic of Türkiye (CBRT)
Address: Hacı Bayram Mah. İstiklal Cad. No:10 06050 Ulus Altındağ Ankara
Phone: 0312 507 50 00

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